Two Ways Businesses Use Managed IT Services
Fully Managed IT
For some companies, it makes most sense for the managed IT team to essentially act as the company’s IT department, handling ALL of the company’s IT needs – from collaborating with leadership on the strategic IT business plan to helping install the latest update to the accounting software.
Partially Managed IT
In other cases, it makes more sense for the external IT team only to manage specified sections of the IT matrix. Their role may be limited to supporting the client’s internal IT team for only the most complex of IT issues, or it could include all of the routine, daily maintenance tasks, such as backup administration and IT security.